Frequently Asked Questions

Whether reaching out by email, phone, or via this site; we will work together to plan a magical vacation that's right for you and your family.

Contact me!  My goal is to be the expert and allow you to sit back, relax, and make memories with your loved ones.

With years of experience traveling to various Disney destinations, I have the expertise to ensure nothing is overlooked and provide you with a magical experience. 

All too many times you hear of airlines losing luggage, vacationers getting sick and needing medical attention or even needing to be airlifted, etc.  For a minimal cost, travel insurance covers these plus several other scenarios.  Not purchasing travel insurance is like leaving your underwear at home.

There are many reasons to stay on site including:

• Multiple forms of complimentary transportation throughout the resort.
• Extended hours to all 4 parks on certain days.
• Eligible for the Disney dining plan when available.
• Transportation from Orlando International to your resort.

If you booked in the last 30 days and didn't pay in full, you may just have to fill out a form to receive my concierge services.  If you either booked more than 30 days or have paid in full, contact me about what services I can provide.

Yes!  The booking process is exactly the same for a passholder.

Yes!  The Ears of Experience team are not only expert Disney vacation planners, but some members also hold several special education degrees and have an extensive background teaching children with special needs-including children with autism, cerebral palsy, and Down syndrome. The team understands the challenges families have when vacationing and are an invaluable help in creating the Disney trip you’ve always wanted. 

Through our conversations I will suggest resorts I feel will fit your needs as well as your budget.  With my extensive knowledge it is easy for me to help find the perfect resort.

Part of the process is learning about your family's likes, dislikes, and habits.  I will suggest restaurants as well as make reservations.  

Yes!  Check the offers page for the current promotions.

Yes!  Disney offers discounts for active duty, retired, and 100% disabled veterans and their families.

As part of my services, I always monitor pricing for each of my clients.  I will automatically apply any discounted pricing.